Refund & Return Policy
Our policy lasts 30 days. If 30 days have gone by since your Got the Product, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Healingwavess@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Healingwavess@gmail.com and send your item to Oriel ofek, 17, 4647013 Herzelya, Israel.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to Oriel ofek, 17, 4647013 Herzliya, Israel.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
I was awakened by my friend at 8:00 AM in our second-floor room on Malapascua island. "Sefy, wake up. There are strong winds outside" he said. My mind was still groggy from sleep, and I felt the warmth of the blanket that had kept me cozy throughout the night. However, his words had weight to them, and we had been waiting for this day for three long days. We had spent six days on the island, enjoying its serene beauty and the stunning sunset views that painted the sky with new hues every evening.
The Philippines is a place that captures your heart with its enchanting islands that offer the perfect balance between adventure and tranquility, a much-needed balance for those on a hero's journey. And today, we were about to embark on our most significant adventure yet.
Carl Jung once said, "One does not become enlightened by imagining figures of light, but by making the darkness conscious." The universe follows the law of duality, and we can see its manifestation in nature in every aspect. Super Typhoon Yolanda was one such example. It was one of the most powerful tropical cyclones ever recorded in our current civilization, and it wreaked havoc on the Philippines. The typhoon was expected to hit at 10 PM, but it arrived much earlier, starting at 8 AM and lasting for two hours.
I remember feeling the fear take over me, deep in a cave, where the darkness seemed impenetrable. My legs were floating in half a meter of water, and the thin plaster ceiling was the only thing separating us from the chaos outside. I stood by the window, watching the wind gust at 300 mph, too fast for my eyes to follow. Fear gripped me, and I felt paralyzed until I slipped into a trance-like state. My brain could only register three thoughts, "I'm going to die," "I'm going to die in the Philippines," and "I haven't said goodbye to my family." However, my biological instincts were still hard at work, keeping me ready to fight or flee in a matter of seconds.
When my friend and I finally found a safe place to wait out the storm, we were both shaken to our core. It was as if a part of us had died that day. Walking around the island, I was in shock, taking in the surreal destruction that surrounded me. The darkness had descended upon the island, leaving behind no electricity, internet, clean water, or food. It seemed as if their entire world had crumbled.
As I passed by a lady sitting on the floor at the entrance of her store, now reduced to a pile of metal plates, she looked up at me with compassionate eyes, smiling. I was moved to tears, wondering how she could smile in the midst of such devastation. But then I realized that family was the most powerful value of all. In that moment, she looked at me like a mother, a sister, like I was family. And I understood that we are all brothers and sisters.
The vision for Healing Waves had been taking shape in my subconscious for years. And with your help, we can continue to shape that vision and make it a reality.